Frequently Asked Questions
Everything you need to know about shopping for your home at Daals.
What are your delivery options and lead times?
We offer several delivery options including standard and express shipping. Lead times vary depending on whether the item is in stock or a custom order; typically, in-stock furniture is dispatched within 3-5 working days.
Do you offer a warranty on your furniture products?
Yes, all Daals products come with a minimum 12-month warranty covering manufacturing defects. This ensures your home investment is protected against structural issues.
What is your return policy if the item doesn't fit my space?
We offer a 30-day return policy. If the item isn't quite right for your home, you can return it in its original packaging. Please note that return shipping fees may apply for non-defective items.
Can I request fabric samples before purchasing a sofa?
Absolutely. We understand the importance of texture and color in your home. You can order free fabric swatches directly from our product pages to ensure the material matches your interior decor.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through providers like Klarna and Clearpay, allowing you to spread the cost of your furniture.
Does my furniture arrive fully assembled?
Most of our items are delivered flat-packed to ensure safe transit and easier access into your home. Detailed assembly instructions and all necessary hardware are included in every box.