Returns & Refunds Policy
We want you to love your new home additions, which is why we offer a 30-day return window for items in their original packaging. If your purchase isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.
Initiate Your Request
Contact our customer service team via our online portal or email with your order number and the reason for the return.
Pack with Care
Ensure the furniture or home accessory is disassembled and securely placed back in its original packaging to prevent damage during transit.
Schedule a Collection
For larger furniture items, we will coordinate a professional courier collection; for smaller items, we will provide a prepaid postage label.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing